At Akhil Bazaar, we strive to ensure your satisfaction with every purchase. However, we understand that there may be occasions where you may need to return a product. Please read our Returns, Exchange, and Refunds Policy carefully to ensure you are fully aware of your rights and our obligations.
1. Returns
1.2. Initiating a Return: To initiate a return, please contact our customer service team at [contact email/phone number] to request a return authorization. You will be required to provide your order number and details of the item(s) you wish to return.
1.3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part, such as receiving the wrong item or a defective product.
1.4. Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 days.
2. Exchanges
2.1. Eligibility: We offer exchanges for items that are defective or damaged upon receipt or if you received the wrong item.
2.2. Initiating an Exchange: To initiate an exchange, please contact our customer service team at [contact email/phone number] to request an exchange authorization. You will be required to provide your order number and details of the issue with the item.
2.3. Exchange Process: Once your exchange request is approved, we will provide instructions on returning the item. Upon receipt and inspection of the returned item, we will ship out a replacement item promptly.
3. Refunds
3.1. Refund Eligibility: Refunds are issued in cases where a return is approved, or if an order is canceled before it is shipped. Shipping charges are non-refundable unless the return is due to an error on our part.
3.2. Refund Timeline: Refunds are typically processed within [number of days] days of approval. The time it takes for the refund to appear in your account may vary depending on your payment provider.
4. Exceptions
Our Returns, Exchange, and Refunds Policy do not cover the following:
Items marked as final sale or clearance.
Personalized or customized items.
Items returned without prior authorization.
5. Contact Us
If you have any questions about our Returns, Exchange, and Refunds Policy, please contact our customer service team at [contact email/phone number]. We are here to assist you and ensure your shopping experience with us is pleasant and hassle-free.
Akhil Bazaar reserves the right to amend this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact us at mail: akhilbazzar@gmail.com and phone : 9500424468 for questions related to refunds and returns.